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Building a Personality for Your IT Services Business

Today’s IT services companies are no longer just focused on computers, networks, and the technologies that drive them. The speeds and feeds that used to drive customer conversations have been replaced with discussions around  IT Services Businesstopics such as long-term business objectives, compliance requirements, and the benefits of automating certain organizational procedures. Your clients value professionals who understand the complexities of running a business in today’s environment — especially those who can simplify the experience and make it much more enjoyable and profitable.- IT Services Business

That type of expertise requires a shift in strategy. A personality transplant, if you will. Today’s IT service provider must create a highly engaging atmosphere where interactions with management personnel are as common as those with their line workers. The more communication between the organizations, the better the design of their solutions and the greater the outcome of their collaborative efforts. Continue reading

Microsoft consolidates its mobile management tools under Azure

The move should help companies more efficiently deploy and manage PCs. Microsoft has consolidated its Enterprise Mobility + Security (EMS) suite of products under its Azure portal, combining its Intune mobile application management tools and its Azure Active Directory (AD) and Information Protection under a single console.-Mobile Management

The move offers a unified admin experience aimed at bolstering Mobile Managemententerprise mobility management efforts.

Microsoft introduced the EMS suite in March 2014, targeting businesses with strong mobile and cloud-first strategies.

“The move to the cloud is driving unprecedented investments in security and management. As part of this, enterprises are consolidating services to improve efficiency while increasing user productivity,” a Microsoft spokesperson said via.

The Microsoft move should allow companies to better deploy and manage PCs, according to David Johnson, Forrester Research’s principal analyst for infrastructure and operations. Continue reading

Microsoft IT Support Call Fraudsters Arrested

Four people arrested in the UK following tens of thousands of fraudulent calls being made every year demanding money for non-existent PC problems.-IT Support Call FraudstersIT Support Call Fraudsters

Fraudulent IT support calls… if you haven’t experienced one first hand, you likely know someone who has. Typically the victim receives a call from someone claiming to work for Microsoft in their IT support department. The fraudster explains how a fault has been discovered on your PC and they want to help fix it. But there is no fault, only a large bill to pay after they have gained remote access to your PC and uploaded files that make it look like there’s an infection.

If the victim pays, the fraud may end there, but sometimes a month or so later another call is made telling the victim they are due a refund. If bank details are handed over, even more cash is taken rather than a refund being issued. Continue reading

Ten Years of the iPhone

Reflections on Mobility, Engagement and the Channel

On June 29th, 2007, the world changed with the introduction of the iPhone. What Apple managed to do a decade ago was change the perception and conversation around mobile computing. They created a massive following by iPhonefocusing more heavily on the user experience than other manufacturers had to that point; making talk, music and the Web a more intuitive experience.

Of course, putting all those pieces in a single, secure device wasn’t the real differentiator. The trick for Apple (and all those who followed) was in taking the “geek” out of apps — turning a phone that only tech fanatics could love into a culture in of itself. They launched an all new user experience beyond the intuitive interface that literally anyone could figure out on their own without a 50-page manual or having a support of a team of technical experts on standby. Continue reading

Petya ransomware running rampant

How to turn off SMBv1 in Windows to make sure you’re safe

Last month it was the “WannaCry” virus wreaking havoc over the internet, and now this week another ransomware exploit is rapidly expanding across Europe and the Ukraine especially. The new variant, dubbed “Petya,” uses thePetya ransomware same SMBv1 exploit that WannaCry uses to rapidly replicate throughout network systems, but holds infected computers hostage in a significantly different way.

According to a post on Hacker News, the Petya ransomware, also known as “Petwrap,” is spreading rapidly, “shutting down computers at corporates, power supplies, and banks across Russia, Ukraine, Spain, France, UK, India, and Europe and demanding demands $300 in bitcoins,” and has affected over 300,000 computers in only 72 hours. Continue reading

A massive cyber attack is hitting organizations around the world

A massive cyber attack: Victims in Ukraine, Russia, Denmark, the UK and the United States have all reported being hit by a cyber attack: authorities are investigating “global ransomware incident”.cyber attack

A number of firms around the world are reporting that they have been impacted by a major cyber attack which the UK’s cyber security agency is describing as a “global ransomware incident.”

Many of the initial reports of organizations affected came from Ukraine, including banks, energy companies, and even Kiev’s main airport. But since then more incidents have been reported across Europe, indicating the incident is affecting more organizations more widely.

The National Bank of Ukraine said it has been hit by an “unknown virus” and is having difficulty providing customer services and banking operations as a result, while Kiev’s Boryspil International Airport is also understood to be suffering from some kind of cyber attack. Even the radiation monitoring facility at the Chernobyl nuclear power Continue reading

Microsoft files a new patent to stop laptop thieves

We can detect where is our lost phone and track the thief. However, the case is not same when it comes to a laptop. The laptop thieves have increased over time and Microsoft has filed a new patent to stop the crime. – Microsoft new patentMicrosoft New Patent

On phones, there is a feature that blocks the thieves from assessing the data stored on the phone or resell the device. However, the laptops lack this feature but Microsoft’s new patent has the solution to stop laptop thieves.

Most of our cell phones have been using a protection method that disables the stolen device by being wiped out. This protection has reduced the number of phone-related thefts dramatically, as the thieves are no longer able to resell the locked device. Until now, this protection method has only been available to phones, leaving laptops unsecured.

Last month, Microsoft announced always-connected PCs, which will have cellular connectivity and will bring this protection method to laptops. A new Microsoft patent has surfaced online which suggests that users will not even need a cellular subscription to protect their device. Continue reading

Qualcomm Snapdragon 835 Windows 10 PCs

Qualcomm Snapdragon 835 Windows 10 PCs To Be Built By Asus, Lenovo & HP. Microsoft and Qualcomm have announced Lenovo, HP and Asus are going to be the first manufacturers to make Windows 10 PCs with Snapdragon Qualcomm Snapdragon 835835 processors. The companies are expected to make sleek, thin and fanless PCs equipped with LTE connectivity.

“Today’s consumers experience mobility in nearly every aspect of their lives and they’ve come to expect more from their PCs than legacy computing models are able to provide,” Qualcomm Technologies executive VP Cristiano Amon said. “With compatibility for the Windows 10 ecosystem, the Snapdragon Mobile PC Platform will enable Windows 10 hardware makers to develop next-generation modern device form factors and deliver unparalleled anything, anywhere creation experiences with up to Gigabit-Class LTE connectivity.” Continue reading

Future-Proofing Your Microsoft Applications

AWS (Amazon Web Services) offers advantages for applications in each of the top five use cases for cloud migration cited by survey respondents:

#1: Corporate communication and collaboration applications

AWS helps run Microsoft applications such as SharePoint, Dynamics, and Exchange with greater security, easier applicationsmanagement, and higher performance, respondents say. “Using AWS makes it easy for us to resize [Microsoft Exchange] instances and increase storage without having to go through a lengthy procurement cycle,” says Tom Bentzen, director of information systems for Choice Logistics, a global warehousing, and parts logistics company.

#2: File servers and backup, data storage, and archiving.

AWS offers a complete range of storage services to support both application and archival requirements. Continue reading

Which CPU Should You Buy? Intel Core i5 versus i7

We outline each Intel processor line and explain what it all means for your next desktop or laptop purchase, especially with Core i9 on the way.-Intel Core i5 versus i7

Drilling Down to the Cores

For many consumers who are on the hunt for a new desktop or laptop PC, one of the biggest considerations is the Intel Core i5 versus i7type of processor. Two of the CPUs most often in contention are the Intel Core i5 and Intel Core i7. Discounting Core i3 and m3 (mainly found in budget systems), Core i9 (powerful CPUs for gaming and performance PCs), and AMD processors (another story entirely), the difference between Intel Core i5 and Core i7 can seem daunting, especially when the prices seem so close together once they’re in completed systems. We break down the differences for you.

Pricing and Marketing

Simply put, Core i5-equipped systems are less expensive than Core i7-equipped PCs. Intel has moved away from the star ratings it used with previous-generation Core processors in favor of a capability-driven marketing message. Essentially, the Core i7 processors have more capabilities than Core i5 CPUs. They will be better for multitasking, multimedia tasks, high-end gaming, and scientific work. Core i7 processors are certainly aimed at people who complain that their current system is “too slow.” Spot-checking a system like the Dell XPS 13 Touch ultraportable, you’ll find the Core i5 to be about $200 less expensive than a similarly equipped Core i7 system. Continue reading