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3 mistakes IT makes that could be costly

It’s an understatement to say that IT departments are busy. From maintenance to troubleshooting, managing ongoing projects and overseeing resolutions on outages or system failures, there’s often little time for future project IT planning.

However, when details get lost in the shuffle, that’s when costly mistakes happen. These mistakes can carry a heavy price tag, affecting your personal reputation and that of your organization. What’s worse is that these aren’t your “I spilled my coffee on a server” moments. These are systematic failings that many IT organizations make—often
needlessly.

Is your growing data a growing problem?

Your data is the lifeblood of your organization. In the information economy, a growing business means an increasing amount of data is transferred between your employees, customers, business partners, and vendors. Issues start to arise when your file transfer infrastructure fails to scale with the growing needs of your business. Continue reading

3 essential elements of a successful brand

When we think of a brand, we often think of logos, color schemes, and taglines. But a successful brand is much more than this.successful brand

A brand is an experience your company provides to customers throughout their buying relationship with you. Every customer touchpoint is a brand moment.

Developing your organization’s brand is the first step in creating effective marketing and sales strategies. It allows your entire company to understand your place in the market and that means you’re better equipped to reach your audience with the right messages.

A solid brand is a foundation upon which your corporate culture and future growth are built. Businesses like Lululemon, Zappos and David’s Tea are great examples of companies that have built success by living and breathing their brand. Continue reading

Building a Personality for Your IT Services Business

Today’s IT services companies are no longer just focused on computers, networks, and the technologies that drive them. The speeds and feeds that used to drive customer conversations have been replaced with discussions around  IT Services Businesstopics such as long-term business objectives, compliance requirements, and the benefits of automating certain organizational procedures. Your clients value professionals who understand the complexities of running a business in today’s environment — especially those who can simplify the experience and make it much more enjoyable and profitable.- IT Services Business

That type of expertise requires a shift in strategy. A personality transplant, if you will. Today’s IT service provider must create a highly engaging atmosphere where interactions with management personnel are as common as those with their line workers. The more communication between the organizations, the better the design of their solutions and the greater the outcome of their collaborative efforts. Continue reading

Microsoft consolidates its mobile management tools under Azure

The move should help companies more efficiently deploy and manage PCs. Microsoft has consolidated its Enterprise Mobility + Security (EMS) suite of products under its Azure portal, combining its Intune mobile application management tools and its Azure Active Directory (AD) and Information Protection under a single console.-Mobile Management

The move offers a unified admin experience aimed at bolstering Mobile Managemententerprise mobility management efforts.

Microsoft introduced the EMS suite in March 2014, targeting businesses with strong mobile and cloud-first strategies.

“The move to the cloud is driving unprecedented investments in security and management. As part of this, enterprises are consolidating services to improve efficiency while increasing user productivity,” a Microsoft spokesperson said via.

The Microsoft move should allow companies to better deploy and manage PCs, according to David Johnson, Forrester Research’s principal analyst for infrastructure and operations. Continue reading

Microsoft IT Support Call Fraudsters Arrested

Four people arrested in the UK following tens of thousands of fraudulent calls being made every year demanding money for non-existent PC problems.-IT Support Call FraudstersIT Support Call Fraudsters

Fraudulent IT support calls… if you haven’t experienced one first hand, you likely know someone who has. Typically the victim receives a call from someone claiming to work for Microsoft in their IT support department. The fraudster explains how a fault has been discovered on your PC and they want to help fix it. But there is no fault, only a large bill to pay after they have gained remote access to your PC and uploaded files that make it look like there’s an infection.

If the victim pays, the fraud may end there, but sometimes a month or so later another call is made telling the victim they are due a refund. If bank details are handed over, even more cash is taken rather than a refund being issued. Continue reading

Ten Years of the iPhone

Reflections on Mobility, Engagement and the Channel

On June 29th, 2007, the world changed with the introduction of the iPhone. What Apple managed to do a decade ago was change the perception and conversation around mobile computing. They created a massive following by iPhonefocusing more heavily on the user experience than other manufacturers had to that point; making talk, music and the Web a more intuitive experience.

Of course, putting all those pieces in a single, secure device wasn’t the real differentiator. The trick for Apple (and all those who followed) was in taking the “geek” out of apps — turning a phone that only tech fanatics could love into a culture in of itself. They launched an all new user experience beyond the intuitive interface that literally anyone could figure out on their own without a 50-page manual or having a support of a team of technical experts on standby. Continue reading

Petya ransomware running rampant

How to turn off SMBv1 in Windows to make sure you’re safe

Last month it was the “WannaCry” virus wreaking havoc over the internet, and now this week another ransomware exploit is rapidly expanding across Europe and the Ukraine especially. The new variant, dubbed “Petya,” uses thePetya ransomware same SMBv1 exploit that WannaCry uses to rapidly replicate throughout network systems, but holds infected computers hostage in a significantly different way.

According to a post on Hacker News, the Petya ransomware, also known as “Petwrap,” is spreading rapidly, “shutting down computers at corporates, power supplies, and banks across Russia, Ukraine, Spain, France, UK, India, and Europe and demanding demands $300 in bitcoins,” and has affected over 300,000 computers in only 72 hours. Continue reading

A massive cyber attack is hitting organizations around the world

A massive cyber attack: Victims in Ukraine, Russia, Denmark, the UK and the United States have all reported being hit by a cyber attack: authorities are investigating “global ransomware incident”.cyber attack

A number of firms around the world are reporting that they have been impacted by a major cyber attack which the UK’s cyber security agency is describing as a “global ransomware incident.”

Many of the initial reports of organizations affected came from Ukraine, including banks, energy companies, and even Kiev’s main airport. But since then more incidents have been reported across Europe, indicating the incident is affecting more organizations more widely.

The National Bank of Ukraine said it has been hit by an “unknown virus” and is having difficulty providing customer services and banking operations as a result, while Kiev’s Boryspil International Airport is also understood to be suffering from some kind of cyber attack. Even the radiation monitoring facility at the Chernobyl nuclear power Continue reading

Microsoft files a new patent to stop laptop thieves

We can detect where is our lost phone and track the thief. However, the case is not same when it comes to a laptop. The laptop thieves have increased over time and Microsoft has filed a new patent to stop the crime. – Microsoft new patentMicrosoft New Patent

On phones, there is a feature that blocks the thieves from assessing the data stored on the phone or resell the device. However, the laptops lack this feature but Microsoft’s new patent has the solution to stop laptop thieves.

Most of our cell phones have been using a protection method that disables the stolen device by being wiped out. This protection has reduced the number of phone-related thefts dramatically, as the thieves are no longer able to resell the locked device. Until now, this protection method has only been available to phones, leaving laptops unsecured.

Last month, Microsoft announced always-connected PCs, which will have cellular connectivity and will bring this protection method to laptops. A new Microsoft patent has surfaced online which suggests that users will not even need a cellular subscription to protect their device. Continue reading

Qualcomm Snapdragon 835 Windows 10 PCs

Qualcomm Snapdragon 835 Windows 10 PCs To Be Built By Asus, Lenovo & HP. Microsoft and Qualcomm have announced Lenovo, HP and Asus are going to be the first manufacturers to make Windows 10 PCs with Snapdragon Qualcomm Snapdragon 835835 processors. The companies are expected to make sleek, thin and fanless PCs equipped with LTE connectivity.

“Today’s consumers experience mobility in nearly every aspect of their lives and they’ve come to expect more from their PCs than legacy computing models are able to provide,” Qualcomm Technologies executive VP Cristiano Amon said. “With compatibility for the Windows 10 ecosystem, the Snapdragon Mobile PC Platform will enable Windows 10 hardware makers to develop next-generation modern device form factors and deliver unparalleled anything, anywhere creation experiences with up to Gigabit-Class LTE connectivity.” Continue reading