IT analytics improves distributed application monitoring
Data analysis on app performance isn’t an instantaneous process, but it’s worth the wait given the time it will save IT, admins, in problem-solving in the future. Organizations run applications on multiple platforms –… Continue reading
How software is revolutionizing the business world
Software is an integral aspect of virtually every business worldwide. The increasing pace of the industry is driven by customers who expect speed, agility, automation, and transparency in their exchanges.
These expectations are… Continue reading
Three smart enterprise productivity apps
Boomerang, Otter, and Voicera are three new-breed voice and AI enterprise productivity apps to help you get more done.
Better email: Boomerang – Enterprise productivity apps
Boomerang (free) is an alternative email client that adds… Continue reading
Cross-cloud software development comes to Azure
Cloud-native apps built on Kubernetes can run anywhere. Now, with Open Service Broker, they can also use services hosted in public clouds such as Azure. – Cloud Software Development
Back in the early 2000s, while working as an architect in an IT consulting company, I became fascinated by the promise of service-oriented architectures. Taking an API-first approach to application development made a lot of sense to me, as did the idea of using a message- and event-driven approach to application integration.
But that dream was lost in a maze of ever-more complex standards. The relatively simple SOAP’s take on remote procedure calls vanished as a growing family of WS- protocols added more and more features.
It’s not surprising, then, that I find much of what’s happening in the world of cloud-native platforms familiar. Today, we’re using many of the same concepts as part of building microservice architectures, on top of platforms like Kubernetes.
Like SOAP, the underlying concept is an open set of tools that can connect applications and services, working in one public cloud, from on-premises systems to a public cloud, and from cloud to cloud. It’s that cross-cloud option that’s most interesting: Each of the three big public cloud providers does different things well, so why not build your applications around the best of Azure, AWS, and Google Cloud Platform? Continue reading
What is the best CRM software? Key features to look for
Many businesses undervalue the planning that must go into CRM software selection and overlook the importance of defining the capabilities and results that will matter most to their organization. Don’t be one of them.
The best CRM software is the one that has the right capabilities and features for your objectives. That selection process is harder than it sounds, however, as organizations are faced with an abundance of choices and priorities to consider when determining which customer relationship management (CRM) software can best meet their needs today and into the future.
The CRM journey often begins with a set of circumstances that make the need for better tools abundantly clear, but businesses must carefully evaluate their own requirements, ask serious questions of various vendors and identify the key features of CRM tools that will be most important to their organization before moving forward.
Nadine LeBlanc, research director for CRM at Gartner, says the power of CRM starts with an organization’s business strategy. “It seems simple, but a lot of organizations often think of CRM as a technology… but CRM is a business strategy that optimizes a business’ capability while promoting customer satisfaction and loyalty,” she says.
There is no one-size-fits-all approach to CRM and many companies are already performing some version of CRM without recognizing it as such, according to LeBlanc. Any organization that serves its customers’ needs and wishes, or actively requests feedback from customers, has already started the CRM journey, she says. Continue reading
Simplify mobile app development for the enterprise
Without the right resources, app dev can be complicated. Start out the process on the right foot and have all the best tools in your arsenal to avoid an enterprise mobile app development dilemma.
Enterprise mobile app development can be an expensive, complicated process — or a relatively cost-effective and simple endeavor.
Here are some tips to ensure that your organization’s app build falls in the latter category.
Make core decisions first
It can be intimidating to begin mobile app development for an enterprise, but making a series of decisions early on offers an approachable first step into the process. Determine which devices the app will support and whether the app will be native, hybrid or web-based.
Developers have to build native apps from scratch, so they are, therefore, more complicated and costly to build, but generally perform better than other app types. Web-based apps are simpler and cheaper to build, and hybrid apps fall somewhere in between. Like web apps, hybrid apps can use open standard technologies — but they can also take advantage of a device’s native features.
To cut costs, make a plan
If you jump the gun with mobile app development in the enterprise, it could lead to costly dead ends and unforeseen mistakes. Instead, plan out your app by sketching workflows and interfaces before you write any code. Device templates such as Interface Sketch offer a less intimidating way to approach the planning stage. Continue reading
Accounting Software Solutions for SMEs: Cloud vs Local
According to a report by Small Business Advocate, of all the companies in the US, 99.7% are small businesses, and that number’s not at all surprising.- Accounting Software Solutions
Small businesses — also known as small and medium-sized enterprises, or SMEs — are the backbone of any economy, but they also face some of the most difficult challenges in their day-to-day operations. Challenges such as targeting new customers while retaining current ones, raising brand awareness, finding competent and motivated employees and much more are a daily struggle. And they have to do all of this while keeping a finger on the pulse of the current trends and technologies in their industry.
Still, one of the biggest problems businesses face is cash flow issues. While sometimes that’s a result of economic downturn, more often it’s caused by poor planning within the company.
That’s why professional accounting software solutions for small business is in such high demand. Many savvy small business owners are realizing that in order to ensure steady growth of a business, they must utilize professional accounting help. Continue reading
Leadership, strategies, and vision in SaaS Solutions
CEOs play a number of vital roles in their organizations: leader, strategy setter, steward and primary visionary.
Achieving those leadership goals, strategic plans and visions are easier and more effective for CEOs who embrace one of the key enablers of business change today—cloud services.
In the current era of rapid and often unpredictable change, CEOs can find it difficult to keep their organizations relevant, profitable and competitive—corporate upheaval is often just one rival’s innovation or one unforeseen geopolitical or economic development away So what do you, the CEO, need to know about Software-as-a-Service (SaaS) and how that can enable your organisation to transform for the digital business era?
It’s one thing to know that cloud computing offers so much for any business that wants to serve customers and stakeholders 24/7, from anywhere and via any device. But CEOs must also understand the complete business case for Software-as-a-Service—the financial impacts, risk aspects and other potential competitive advantages.
To fully comprehend all of the business implications of cloud computing, CEOs need to keep the following in mind: Continue reading
Successful Move to the Cloud for Core Enterprise Applications
The cloud architecture makes a difference in application strengths and migration success.
Where Do Core Applications Belong? IT leaders are caught in a dilemma when it comes to deployment of core enterprise applications. One side is continuing the expensive and time-intensive effort to maintain and adapt legacy applications, even though it seems they increasingly hinder business activity rather than help it. – Enterprise Applications
The other side is adopting new applications that run in the cloud—an environment that offers promising potential, but is also unfamiliar and may be perceived as risky. Until recently, enterprises used the cloud only for new applications or for those specific to an individual department or business unit. Now, with the growing strength of cloud application offerings, enterprises are starting to consider replacing the core applications traditionally hosted in on-premises systems and put those in the cloud, too.
The success of any move to the cloud depends in part on the architecture that underlies the cloud service or application. When looking at potential cloud solutions for core systems, it is important to understand the different cloud architectures and how they impact application capabilities and performance—and the difference that makes for migration from current systems. Continue reading
With new apps and services, IT connects deskless workers to biz
Office-based employees have a wealth of software tools available to keep them connected with colleagues and the wider business. Even those working remotely can easily stay in touch with their team through email, enterprise social networks, and group messaging tools such as Slack.
That’s not always the case for deskless workers – the vast, yet the underserved chunk of the workforce that tends to fall outside the scope of IT, according to Stacey Epstein, CEO of enterprise messaging app vendor Zinc.
Zinc specifically targets employees in non-office-based roles. They could be anything from emergency workers to construction laborers, nurses, retail workers or service technicians – employees who usually own a smartphone but don’t routinely require access to core business applications.
“Deskless workers are doing their job by fixing something in the field or helping a customer at a hotel desk or a retail store, or if they are in healthcare they are seeing a patient,” said Epstein. “They are not sitting in front of a computer or an office where they can hop into a conference room or even have an impromptu team or group meeting.
“So these workers are inherently siloed from the people and the knowledge that help them do a good job,” she said.
Deskless workers have different technology requirements than typical office workers, said 451 Research senior analyst Raul Castañón-Martínez. They don’t use a computer as their main device to do their job and communications are often sent via text or consumer apps such as WhatsApp. Continue reading