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Four people arrested in the UK following tens of thousands of fraudulent calls being made every year demanding money for non-existent PC problems.-IT Support Call Fraudsters
Fraudulent IT support calls… if you haven’t experienced one first hand, you likely know someone who has. Typically the victim receives a call from someone claiming to work for Microsoft in their IT support department. The fraudster explains how a fault has been discovered on your PC and they want to help fix it. But there is no fault, only a large bill to pay after they have gained remote access to your PC and uploaded files that make it look like there’s an infection.
If the victim pays, the fraud may end there, but sometimes a month or so later another call is made telling the victim they are due a refund. If bank details are handed over, even more cash is taken rather than a refund being issued. Continue reading
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Human nature may be to blame for many security breaches, but there are ways to help employees shed their bad habits and avoid these scams.
You’ve trained them. You’ve deployed simulated phishing tests. You’ve reminded your employees countless times with posters and games and emails about avoiding phishing scams. Still, they keep falling for the same ploys they’ve been warned about for years.
It’s enough to drive security teams to madness. According to Verizon’s 2016 Data Breach Investigation Report, 30 percent of phishing messages were opened by their intended target, and about 12 percent of recipients went on to click the malicious attachment or link that enabled the attack to succeed.
A year earlier, only 23 percent of users opened the email, which suggests that employees are getting worse at identifying phishing emails — or the bad guys are finding more creative ways to outsmart users.
The consequences of a security breach caused by human error are bigger than ever. Continue reading